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Privacy Policy

Effective Date: January 1, 2023

Repair Center (“us”, “we”, or “our”) operates the website https://customer-care-support.in (the “Service”).

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal data when you use our Service and the choices you have associated with that data.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information (“Personal Data”) which may include, but is not limited to:

• Name

• Phone number

• Email address

• Address

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”), such as:

• IP address

• Browser type and version

• Pages visited

• Time spent on pages

• Device identifiers

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity and enhance user experience. Cookies may include anonymous unique identifiers. You can choose to disable cookies in your browser settings.

Types of Cookies:

• Session Cookies: For basic site operation.

• Preference Cookies: To remember user preferences.

• Security Cookies: For security purposes.

How We Use Your Data

We use the collected data for:

• Providing and maintaining the Service

• Customer support and communication

• Sending service updates

• Analyzing usage to improve functionality

• Detecting, preventing, and resolving technical issues

Data Transfer

Your data may be stored and processed in India. By submitting information to us, you consent to this transfer. We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data in good faith when required to:

• Comply with legal obligations

• Protect our rights or property

• Prevent fraud or misuse of our Service

• Ensure the safety of users

Data Security

We use commercially acceptable means to protect your Personal Data. However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee its absolute security.

Third-Party Services

We may employ third-party companies to support our Service. These providers only have access to your data to perform specific tasks on our behalf and are obligated to maintain confidentiality.

Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of any site you visit.

Children’s Privacy

Our services are not directed at anyone under the age of 18. We do not knowingly collect data from minors. If we discover that we have collected data from a child, we will delete it promptly.

Service & Refund Policy

We aim to provide professional, reliable, and timely home appliance repair services. If you experience issues after a service:

• Free Revisit: Contact us within 7 days for a free revisit if the issue recurs.

• No Refunds: Service charges are non-refundable once the visit is completed.

• Satisfaction Guaranteed: We work with certified technicians to ensure quality service and transparent communication.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. Users are encouraged to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or our services, please contact:

📧 Email: info@customer-care-support.in
🌐 Website: https://customer-care-support.in